Book Your DigiCleen Service
Choose the right clean and a genuinely available appointment
Start by selecting the service and entering the property postcode. We use the job details to check coverage, estimate the time required and show suitable available appointments.
Some commercial, post-renovation or unusually demanding jobs require an assessment first. In those cases, you can request a quotation rather than confirm an unsuitable instant booking.
Start your booking
Get your price, then book
Choose your service, enter the relevant rooms, frequency and postcode, then add available extras. The calculator explains whether the result is a bookable price or an estimate requiring confirmation.
How payment works. For all domestic cleaning, we only place a hold on your card for the booking amount. You are not charged until the completed clean is approved. For all other cleaning types, a 50% deposit is taken and a hold is placed on the remaining 50% balance for the booking to go through. The balance is collected once the job is approved.
Get your price first
Use the price calculator on this page, then press Book this clean. Available dates and times appear here with your service and cleaning time already selected.
Go to the calculatorStep by step
How booking works
Select your service
Choose Domestic, Deep, End of Tenancy, Holiday Let, Commercial or After Builders Cleaning.
Tell us about the rooms, condition and extras. Accurate information helps us reserve enough cleaning time and provide a meaningful price.
Choose date, frequency and access
Select a displayed appointment or request an assessment. For repeat cleaning, choose a supported frequency and review the dates covered by the confirmation.
A recurring preference does not guarantee unlimited future slots. We explain the confirmed schedule and contact you about conflicts, changes or dates beyond the current booking horizon.
Provide the service address and access arrangements through the approved booking process. Tell us about pets, delicate surfaces, parking and relevant safety restrictions.
Review the scope and total
Before confirming, check:
- Included tasks and any exclusions.
- Cleaning frequency and confirmed appointment details.
- Final price and applicable taxes.
- Any deposit and remaining balance.
- Materials and equipment arrangements.
- Cancellation terms and the customer review process.
Your Pricing Guide explains the main factors. If the job requires a bespoke quote, that quote must be accepted before the service is confirmed.
Set up payment securely
Enter payment information using Stripe’s secure collection process. Authorise collection of the agreed balance after checklist approval or the disclosed review window when no issue is reported.
Full card numbers and security codes are not stored in DigiCleen’s WordPress booking records. Available card and wallet options depend on the supported checkout and later-payment arrangement.
If a deposit applies, the amount appears before confirmation and is deducted from the final balance. A payment method being saved does not mean the entire price has been paid.
Receive your confirmation
Your confirmation records the service, date, scope and agreed payment terms. If you have submitted a quote request rather than a confirmed booking, we will make that distinction clear.
Please check the details promptly. Contact us if you notice an incorrect address, unsuitable task list or access problem.
Review the completed clean
The cleaner completes the checklist and invites you or your authorised representative to inspect and sign it. Record any outstanding issue rather than signing unconditional approval if you are not satisfied.
If immediate review is unavailable, we send the checklist remotely. Approval triggers collection of the agreed outstanding balance. Where no issue is reported within 24 hours of sending the checklist, the authorised collection process applies. Silence is not recorded as satisfaction.
Reported issues pause automatic collection for administrator review. A failed charge may require you to update your payment method or complete a bank authentication step. See Quality Guarantee.
Changes, cancellations and early appointments
Contact us promptly if your plans change. Review Terms and Conditions before booking, including consumer cancellation rights.
If you request cleaning within a statutory cancellation period, we will ask for the necessary express request and acknowledgement before starting.